Frequently Asked Questions

Before You Book

What tours does Outfitters Kauai offer?

We offer guided kayak tours, zipline experiences, waterfall hikes, and full-day combo adventures. Some tours travel through private access lands, giving guests quieter trails and waterways.

Do I need experience?

No experience is required for activities. Guides teach you what to do before launch and stay with you throughout the tour. Some tours are more physical than others, so check each activity page to see what’s right for you.

How do I know which tour is right for me?

Choose based on what kind of day you want:

Where do I check in?

Check-in and parking locations vary by tour. Your confirmation email will list the exact check-in point, time, and directions. Some tours begin at Outfitters Kauai – Kīpū Ranch Headquarters, while others meet at different designated locations.

If you are unsure, call (808) 742-9667 and our team will confirm where to meet. Tours depart on schedule and no-shows are charged at 100%.

Should I come early?

Arrive at your check-in time. No need to come more than 10–15 minutes before.

How far in advance should I book?

As soon as you know your travel dates. Popular departure times fill quickly, especially during holidays, summer, and cruise ship days.

Are private or small group tours available?

Yes. Contact us to check availability and pricing for private outings or custom group experiences.

info@outfitterskauai.com

(808) 742-9667

Zipline Tours

What zipline tours do you offer?

We offer several styles of zipline experiences:

  • Nui: Kauai's Longest Zipline Tour: Most airtime in Kauai that builds to a 4,000 foot finale
  • Adrenaline Zipline: Fast-paced course with side-by-side racing lines, a water zip splash landing, and the FlyLine finale included in the tour
  • Safari Tour: A full-day combination of kayaking, hiking, ziplining, and swimming on private access land
  • FlyLine Zipline: Superman-style launch on the longest zipline in Hawaiʻi
Is the FlyLine really the longest zipline in Hawaiʻi?

Yes. The FlyLine is the longest single zipline in the state, launching from about 50 feet high in a Superman-style position for a fast and scenic ride.

Do I need experience to zipline?

No experience is required. First-time zipliners are welcome. Guides clip you in, manage equipment, and handle all safety procedures.

How physical is ziplining?

Expect short walks between platforms and stairs to reach launch points. You should be comfortable walking on uneven ground and climbing stairs.

What safety standards do you follow?

We follow strict safety procedures, certified guide training, equipment checks, and operate under established industry standards including ASTM.

Can kids zipline?

Yes. The minimum age is 7 and the weight range is about 60 to 275 lbs depending on the line.

Can parents ride next to their kids?

Yes. Several lines are side-by-side so families and friends can launch together.

Kayak Tours

What kayak tours do you offer?

We offer three kayak-based experiences:

  • Hidden Valley Kayak Adventure: Private-access river sections with a paddle to Pirate Pool, a short hike and rope swing, plus a return on a Hawaiian twin-hull canoe.
  • Wailua River Kayak & Secret Falls: Paddle the Wailua River in tandem ruddered kayaks and hike to ʻUluwehi (Secret) Falls with lunch by a waterfall.
  • Kipu Zipline Safari : A full-day combination of kayaking, hiking, ziplining, a water zip splash landing, and swimming w/rope swing on private access land. It is the only tour on Kauaʻi that combines all of these in one day.
Do I need kayaking experience?

No. Our guides teach you what to do before you launch. On the Wailua River tour, you will paddle tandem kayaks with working rudders, a feature most companies do not offer here, which makes steering and tracking easier and more comfortable on moving water.

Hidden Valley and the Kipu Zipline Safari use stable, tandem, outfitter-guided kayaks designed for their specific routes.

How physical are the kayak tours?

Expect paddling and natural trail conditions on all routes:

  • Hidden Valley: Paddle plus a short hike to Pirate Pool, with a rope swing and swim stop, then return by canoe so you do not paddle back upriver. Difficulty is easy.
  • Kipu Zipline Safari: Paddle, hike, swim, and zipline, including a water zip splash landing, as part of a full-day adventure on private access land. Difficulty is easy.
  • Wailua: Paddle plus hike to ʻUluwehi (Secret) Falls. This is the most sustained river-and-hike combination. Difficulty is moderate to challenging.
Can I paddle to Secret Falls without a tour?

Guided access is strongly recommended for safety, changing water levels, trail conditions, cultural site protection, and permitted entry. A guided tour ensures a safe route and experienced support.

Is lunch included?

Lunch is included on the Wailua River Kayak & Secret Falls tour and on the Kipu Zipline Safari Tour. Check each tour page for menu details.

Are the kayak tours good for families?

Yes. Age requirements vary by tour. Many families choose Hidden Valley or Kipu Zipline Safari for a more open-paced day with variety. Always check age and weight requirements before booking.

What makes our kayak tours different?
  • Tandem ruddered kayaks on Wailua (uncommon on the river)
  • Private access river and ranch sections on Hidden Valley and Safari
  • Rope swing and swim stop at Pirate Pool (Hidden Valley)
  • Twin-hull canoe return on Hidden Valley & Safari
  • Safari combines kayaking, hiking, ziplining, water zip, and swimming in one day, the only tour of its kind on Kauaʻi
  • Permitted routes, trained guides, and long-established operation since 1988

What to Wear and Bring

What should I wear on my tour?

Wear comfortable activewear that you do not mind getting a little wet or muddy. A swimsuit under your clothes works best for kayak, swim, and water zip activities.

Recommended:

  • Swimsuit under clothing
  • Shorts or quick-dry activewear
  • T-shirt or athletic top
  • Closed toe shoes or sport sandals with secure heel straps
  • Lightweight jacket or windbreaker for changing weather
What should I bring with me?
  • Bring the basics you would want outdoors for a few hours:
    • Hat and reef-safe sunscreen
    • Dry clothing or towel to leave in your car if desired
    • Insect repellent Refillable water bottle (optional; water is provided)
  • Waterproof phone case or GoPro
Do I need to bring water or snacks?

We provide bottled water throughout all tours. If you want to bring an energy drink or a small snack, feel free to. For safety, alcoholic beverages are not permitted.

Do you provide gear?

Yes. All required safety gear is included, such as helmets, harnesses, life jackets, and kayaking equipment.

Where is Kipu Ranch?

Kīpū Ranch is located in the heart of Kauaʻi, about halfway between the Poʻipū and Kapaʻa resort areas.

The ranch spans over 3,000 acres, bordered by the Huleʻia River to the north and the ridgeline of the Haʻupu Mountain Range to the south. Despite its size and secluded feel, Kīpū Ranch is not remote and is easily accessible from most parts of the island.

Click here for directions to our main office on Kipu Ranch

"The staff was excellent, and the zip lines were a blast. Beautiful scenery as well. We’ve done tours with this company two years in a row, and will be back again for sure. Highly recommended!"

Jim Monti

"Great kayak tour and hike! Eli and Maike were awesome guides! Will go out with them again."

Joseph Zukowski

"Had a great time zip lining with great guides, Ryan , Halen and Amy. They made it very fun and made sure we were always safe and secure"

Joni Quaintance

"This was an amazing experience! Our guides were fantastic and helped us feel the thrill while also feeling totally safe while on the lines. Would recommend this place and these people Everytime!"

Trevor Hamilton

"We had a great time, enjoyed the easy kayaking and especially the rope swing. Rocko was the best!"

virginia finkbiner

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